The information we collect is used for internal purposes only and is not shared with other organizations for commercial purposes.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed or information they have requested.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
Order Processing and Shipping Policy Within the United States and Territories: Most orders ship in 1-5 business days.
For order placed before 2:00 pm EST order processing begins the day the order is placed. Orders begin processing the next business day for all orders placed after 2:00 pm EST. Orders placed on Saturday will begin processing Monday morning. Because we strive to ship orders as quickly as possible, changes or cancellations cannot be made after one hour of placing the order. Many of our items ship directly from our suppliers. The shipping times are our best estimate. Actual shipping time may differ depending on time of year and current availability of items.
FYI: Choosing 2 day or next day air does not always mean that you will always receive your order within that time. Normal processing times are still required. Your order will ship via the method requested once the products are available to ship.
Orders are processed and delivered Monday-Saturday. There will be no order processing or deliveries on legal holidays or Sundays.
Zoë Life Publishing is not liable for shipping expenses under any circumstances. It is the customer’s responsibility to allow sufficient time for order to arrive. Normal processing times always apply for all orders. We do our best to give express shipments priority, but we process all orders in the order that we receive them.
International Shipping Estimated Shipping Times: Average 7 56 days
Zoë Life Publishing is pleased to ship orders throughout the world. Due to the high level of Internet fraud, we have established strict guidelines for processing all orders.
We reserve the right to cancel or refuse any order without notice.
Billing information must match exactly to the credit card. Please expect to be contacted by our staff to verify banking information. We may call bank to verify information if deemed necessary.
Shipping and billing address must be the same. We cannot ship to a different location.
We do not ship to the following countries: Nigeria, Indonesia, Egypt or any other country associated with high credit card theft.
Because shipping rates vary depending on destination and weight, actual shipping charges may differ than the estimated rate online. We will notify you if adjustments need to be made.
Allow sufficient delivery time. Delivery time varies depending on your country's customs as well as actual destinations. To keep costs down, our standard method of shipping is US Postal Service. We can ship via FedEx upon request. Additional costs will apply.
Please be advised that the US Postal Service does not offer tracking or guarantee delivery. Average arrival time is 1-8 weeks.
Customer is responsible for all taxes and fees applied by your country. Order and shipping fees are in US dollars.
Mail Orders We also take orders by mail. Make check out to Zoë Life Publishing and send a check (US bank) or money order with a copy of your order. Please include Product ID, Title or Product Name, Quantity and estimated shipping costs. Base shipping cost on the following formula $3 +.75 cent per item to be shipped. If your shipping cost varies our customer service department will notify you and you will be sent a refund of the difference or COD of the balance.
Mail Order Processing
Zoë Life Publishing
P.O. Box 871066
Canton, MI 48111
Return Policy You may return most items sold by Zoë Life within 30 days of delivery for a full refund.